SstubbsticketsTicket help

Back › Ticket help

Ticket help

Answers about your ticket, your payment and what happens if an event changes.

Send my tickets again

Bought a ticket and cannot find the email? Put in the address you booked with and we will send it again.

After you pay: tickets, refunds and cancelled events

What happens straight after you pay, where your ticket is, whether you can get your money back, and what happens if the event you bought for is cancelled.
My ticket has not arrived

What to check before writing in, and how to reach a person if your ticket, receipt or reminder email never turned up.
Gift Aid on a donation

What Gift Aid is, why we ask for your name and address, and what it does and does not cover.
Reserving a raffle ticket

How you reserve raffle tickets, how you pay and collect them, and how the draw works.

Asking about the event itself, the venue or the timings? Ask the organiser from their own page: the question goes straight to them, not to us.

Need help? Tell us what went wrong and a person will read it.